How do I talk to someone at Illinois Ides?
If you need to speak to a live customer service representative in IDES customer service you need to dial 1-800-244-5631. To speak with a live agent, you need to press 1 (for English) and stay on the line (typical waiting time is about 10-45 minutes).
How do I contact the Department of Employment in Illinois?
IDES Workforce Offices Closed to the Public Until Further Notice
| Who to call | Phone number | Call us about… |
|---|---|---|
| Benefit Payment Control | (800) 814-0513 | Fraud and identity theft |
| Employer Services | (800) 247-4984 | Employer-related or MyTax questions |
| IllinoisJobLink | (877) 342-7533 | Finding a job or using your IllinoisJobLink account |
How do I get through to unemployment in Illinois?
Contact IDES
- Unemployment insurance claim questions: (800) 244-5631.
- Complaints/allegations regarding unemployment insurance fraud: (800) 814-0513. If you are a victim of fraud, click here.
- MyTax Illinois/Employer Hotline questions: (800) 247-4984.
- Illinois Job Link questions: (877) 342-7533.
How long does it take Illinois unemployment to call back?
For those with issues that aren’t simple, the average wait time for help is four weeks – a month – just for the state to respond to a call for help.
Does Illinois unemployment pay back pay?
CHICAGO (WLS) — If you were overpaid on unemployment benefits from the Illinois Department of Employment Security (IDES), you may not have to pay that money back. Governor JB Pritzker signed a law last week waiving reimbursement for overpayments of regular state unemployment funds.
How to contact IDEs for unemployment insurance in Illinois?
For questions about an Unemployment Insurance (UI) claim, address change, appeal, Direct Deposit, expired password, Extended Benefits, tax form 1099, or other IDES services for individuals. Phone Number: (800) 244-5631 TTY Phone Number: 711 Illinois Relay: (800) 526-0844 TTY or 711
How to contact the Illinois Department of Employment Security?
To contact IDES via the web, please use our online Contact Form. Regular IDES business hours: Monday – Friday, 8:30 AM – 5:00 PM, except for state holidays. Visit a local IDES office nearest you, get a printer-friendly map and list of Employment Security Offices & workNet Centers, or find a TTY number.
Do you have to report your earnings to IDEs?
Works odd jobs while collecting UI benefits but does not report the earnings when filing his or her weekly claim Note: Any information submitted by you to IDES may be verified through computer matching programs in order to determine your eligibility for Unemployment Insurance benefits.
Can a law enforcement officer view your Ides login?
If monitoring reveals possible evidence of criminal activity, such evidence may be provided to Law Enforcement Personnel. ANYONE USING THIS SYSTEM EXPRESSLY CONSENTS TO SUCH MONITORING. For helpful information about the Unemployment Insurance program, visit
